General Questions
1. What services does Edge Works Tulsa offer?
We provide professional sharpening services for knives and other tools, including mail-in and local options. We also offer specialty services like disassembling and cleaning for select items.
2. Do you only sharpen kitchen knives?
Not at all! We sharpen a variety of blades, including hunting knives, pocket knives, scissors, and more. If you’re unsure whether we can work on your tool, contact us for more details.
3. How sharp will my knives be after sharpening?
Your knives and tools will be razor-sharp and ready to perform effortlessly. We ensure a precise edge every time.
Mail-In Service Questions
1. How does the mail-in service work?
It’s easy!
Request a quote using our online form.
Once approved, pay upfront to receive your shipping kit.
Pack your items using the materials we provide.
Ship them to us, and we’ll return them sharp and ready to use.
For more details, check out our How It Works page.
2. Is it safe to ship knives and tools?
Absolutely! Our shipping kits include everything you need to pack securely, from blade guards to clear instructions. Plus, for added peace of mind, all our shipping labels come with USPS insurance to protect against loss or damage during transport.
3. How long does the mail-in process take?
We aim for a 3-5 business day turnaround from the time we receive your items. Shipping times may vary depending on your location.
4. Can I use my own box for shipping?
No, we require all items to be shipped using our provided shipping kit. This ensures that your knives and tools are packaged securely and meet our safety and quality standards for transit.
Local Services Questions
1. Where can I drop off my knives and tools?
We don’t have a permanent workshop, but you can find us at art festivals, farmers markets, and other local events in the Tulsa area. Check our Schedule of Events to see where we’ll be next.
2. Do you offer same-day sharpening?
Same-day sharpening may be available at events, depending on the number of items and our schedule. Contact us to confirm availability.
3. What are your event hours?
Our event hours vary by location. Please check our Schedule of Events for details.
Care and Maintenance Questions
1. How should I care for my knives and tools after sharpening?
To maintain their sharpness:
Hand-wash and dry them immediately after use.
Use appropriate surfaces (wood or plastic cutting boards for knives).
Store safely using blade guards, knife blocks, or cases.
2. How often should I sharpen my items?
For frequent use, we recommend sharpening every 6-12 months. Some specialty tools may need more frequent maintenance.
3. Do you offer tips on proper care?
Absolutely! Visit our Blog for detailed guides and tips to keep your knives and tools in peak condition.
Have More Questions?
Didn’t find what you’re looking for?
Contact us by filling out the form on the Contact page or send us an Intercom for guidance. We’re happy to help!